Hint of Jam (also referred to as “us,” “we,” or “our”) operates https://www.HintofJam.com (the “Site” or “Service”). By using Hint of Jam, you agree to the collection and use of information according to this policy. If you do not agree to this policy, please do not use this site.
We reserve the right to update or change our Privacy Policy at any time. Any changes will take effect immediately after the update has been made live on the Site. Continued use of the Site and engagement through social media following any changes to this policy indicates your acceptance of those changes.
The privacy of users is important to us. Accordingly, this Policy outlines how we collect, use, share, and protect Personal Information you provide by accessing this website.
Last Updated: May 24, 2018
What Information Do We Collect and How?
On our Site, we collect the following information:
- Personal Information (such as your name and email address) you provide through forms, such as subscribing The Write Spread newsletter, accessing Library resource, signing up for Content Strategizing / Creative Coaching, taking a Hint of Jam online course, participating in surveys shared through our Site and / or newsletter, and other related Services
- Payment Information (including your name, mailing address, telephone number, and demographic information) you provide when signing up for a course, a coaching call, or other related Services
- Activity and transactions made through partner companies for email marketing and payment processing (including MailChimp, G Suite, PayPal, Teachers Pay Teachers, Teachable). Payment information is collected and used based on PayPal’s, Teachers Pay Teachers’s, and Teachable’s privacy policies. Hint of Jam does not store your payment information.
- Information on how you use the Site and interact with Hint of Jam (such as your IP address, the device you use, browser type and version, the pages you visit on our Site, duration of visit, clicked links). We use Google Analytics and MailChimp to collect this data
- Communications sent to us, like blog comments, discussions, replies to email newsletters, or problem reports
While using our Site, we may collect other Personal Information you may provide so we can contact or identify you. We will ensure the information we collect has a valid legal basis for doing so. Information that is given to us will be kept confidential unless disclosure is required by law (See “Compliance with Laws” below).
You may decline providing us with Personal Information and ask for your information to be removed. However, this will prevent access to our Services, such as receiving our email newsletter or maintaining a client account. You can review and update your information at any time.
We do not knowingly collect Personal Information from Children under the age of 13 (“Children”). If you are a parent or legal guardian who is aware that your Children has provided us with Personal Information, please contact us immediately. We will immediately delete any information on our server we discover was provided by a Children under 13.
Cookies 🍪
Hint of Jam, like many sites, collects “Cookies”—small amounts of data with an anonymous unique identifier stored on your computer’s hard drive—to record user-specific information, such as which pages users access or visit, and to customize content based on visitors’ browser types or other information. You have the ability to set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to access certain sections of our Site.
Why Do We Collect Information?
We collect personal information so we can:
- Provide you with our Services as well as improving and promoting them
- Create your client account when enlisting a Content Strategizing, Creative Coaching, or other related Service
- Deliver products or Services you purchase
- Process payments and / or refunds
- Track and analyze use and interaction so we can improve your experience with the Site and our Services
- Ensure compliance with applicable laws and our policies
We process personal data to carry out Site and Service operations in accordance to the contract between us and you. Some of this information is necessary, such as for creating a client account or subscribing to our newsletter.
What Ways Do We Disclose Information?
We may disclose information in certain situations to the following:
- Third Parties: We may disclose information to companies we work with in order to perform Service operations, including email marketing, payment processing, and customer service.
- Advertisers: Advertising partners may share ads on our site, and they may use cookies (see “Cookies 🍪” below for more details) to compile not personally identifiable information about you or those who use your computer. These cookies allow the advertiser to deliver targeted advertisements that they believe match your interests. Hint of Jam’s privacy policy does not cover the use of cookies by any advertisers.
- Interactions: If you participate in discussions through group chats, online courses, and social networks, other users may be able to access your data (such as your name, profile picture, and interaction history on our Site).
- External Links: Throughout our Site, we include hyperlinks leading to other websites. Although we take reasonable measures when including links, please exercise caution when clicking on hyperlinks and read their respective privacy policies. By accessing these websites, you are agreeing to their privacy policies. Hint of Jam is not bound by the policies of third party websites and vice versa.
- Law: We will disclose your Personal Information in accordance to the law or subpoena or if circumstances deem disclosure necessary to protect the security or integrity of our Service.
We process Personal Information and other non-identifiable data to run our Site and Services based on the contract between us and you. We do so to pursue our legitimate interests in compliance with applicable legislation.
If you engage in our giveaways, workshops, and other publicly hosted events, we may share your first or chosen name and / or social media handles when appropriate through our Site and / or newsletter as a way of congratulations or recognition. We will not publicly share your email address, IP address, mailing address, payment information, private profile information, or communications.
How Long Do We Retain Information?
We retain Personal Information only as long as needed to continue providing our Services, to conduct our business, and to comply with legal obligations. We may need to retain your information to maintain your client account and / or to send you our newsletter, unless you request we delete your information. Data is kept only as necessary for the purpose they serve as mentioned in “What Information Do We Collect and How?” above.
You may request to delete your information at any time. However, we do not control third party policies. Please contact those third parties directly if you would like your data you provided to them to be removed.
By choosing to use our Services, you agree to our Terms & Conditions, a contract between Hint of Jam and its users.
International Data
Hint of Jam is a US-based Site, so your information will be processed through servers located in the United States. We operate under US laws governing data protection and government access. The laws protecting your Personal Information may be different in your country.
If you live in the European Union, your data may be internationally transferred to US servers and to third parties in countries outside of the European Economic Area (EEA). When we transfer your personal data outside of the EEA, we will protect your information as outlined in this Privacy Policy as well as in accordance to applicable laws.
How Do We Protect Your Data?
We take reasonable measures in securing your information, including the use of an SSL certificate on our Site. The security of your Personal Information is important to us, but keep in mind that no transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your Personal Information, we cannot guarantee absolute security.
Contact Us
If you have any questions about this Privacy Policy, feel free to contact us at Jamae@HintofJam.com.